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What is NOI in real estate? Net operating income, formula, worked example

By Govire5 min read
Short answer
NOI — net operating income — is a property's annual income after operating expenses and before debt service and income tax. Formula: gross rent, less vacancy, less operating expenses (taxes, insurance, repairs, management, utilities the owner pays, licensing). The mortgage is not in it. NOI divided by price is the cap rate, and NOI divided by annual debt service is the DSCR lenders underwrite on, which is why it is the one number every other investment metric starts from.

What is NOI in real estate? Net operating income: what a property earns from operations in a year, after the costs of running it and before the cost of financing it. It is the number every other investment metric is built on — the cap rate is NOI over price, the DSCR is NOI over debt payments, and a commercial appraisal is NOI divided by a market cap rate — which is why getting it wrong by one line item is the most expensive small mistake in rental underwriting.

How to calculate NOI: the formula#

NOI = effective gross income − operating expenses. In plain words, NOI means what the building earns before anyone gets paid for lending on it.

Where:

  • Gross scheduled rent is every unit at its contract or market rent for twelve months.
  • Plus other income: laundry, parking, storage, pet fees, late fees.
  • Less vacancy and credit loss: an allowance for units empty between tenants and rent not collected — 5% is the usual placeholder; the property's own history is better.
  • = Effective gross income (EGI)
  • Less operating expenses: property taxes, insurance, repairs and maintenance, property management, utilities the owner pays (water, sewer, trash, common-area electric, heat in many Minnesota duplexes), rental licensing and inspection fees, lawn and snow, and — in careful underwriting — a reserve for replacements.
  • = NOI

Three things are not operating expenses and stay out: debt service (principal and interest on the mortgage), depreciation (a tax figure, not a cash one), and capital expenditures (a roof, a furnace — funded from reserves, not from the operating line). Income tax is out too; NOI is pre-tax.

The definition comes from the appraisal profession and the lenders who rely on it: the Appraisal Institute treats NOI as the income capitalised in the income approach, and Fannie Mae's multifamily underwriting is built on the same line. What goes on the operating line is therefore not a matter of taste — a reserve for replacements, for instance, is standard in appraisal NOI and often left out of a seller's pro forma, and the gap between the two is the first thing a buyer should reconcile.

Where the expense ratio comes from#

Underwriters sanity-check an NOI by its expense ratio — operating expenses as a share of effective gross income. Small older multifamily in the Twin Cities typically runs 35–45%; a pro forma at 20% is missing lines. The reasons Minnesota ratios sit toward the top of that range are specific: non-homestead property tax classification, heating costs the owner often carries in older duplexes, and city rental licensing with periodic inspections that generate repair orders. None is large alone; together they are the difference between a 6.9% cap rate and a 5.5% one on the same building.

A worked example: a Minneapolis duplex#

NOI waterfall for an illustrative Minneapolis duplex: $38,400 gross rent to $22,612 NOI after vacancy and operating expenses

Illustrative figures, not a record. Two units at $1,600 a month:

Line Annual
Gross scheduled rent (2 × $1,600 × 12) $38,400
Less vacancy, 5% −$1,920
Effective gross income $36,480
Property tax −$4,800
Insurance −$1,800
Repairs and maintenance −$2,400
Rental licence and inspections −$450
Water, sewer, trash −$1,500
Management, 8% of EGI −$2,918
NOI $22,612

At a $330,000 price that is a 6.9% cap rate. If the mortgage on it costs $18,000 a year, the DSCR is 1.26 and the pre-tax cash flow is $4,612 — both derived from the NOI, neither part of it.

Two Minnesota lines worth noticing. Rental licensing is a real operating expense here — Minneapolis and Saint Paul both license rentals, with tiered inspection cycles, and the fee belongs on the line. And property tax is the largest single expense on most Twin Cities rentals; non-homestead classification raises it, and it is the expense buyers most often carry over from the seller's homestead-rate bill.

NOI in real estate vs cash flow: why the mortgage stays out#

NOI describes the property; cash flow describes the deal. A property has one NOI whoever buys it; it has as many cash flows as there are ways to finance it. That separation is what makes NOI the comparison number — a buyer paying cash and a buyer at 75% loan-to-value can look at the same NOI and each compute their own return from it — and what makes it the lender's number: a DSCR loan is underwritten on NOI against the proposed debt service, with the borrower's income beside the point.

It is also the valuation number. Commercial and multi-family property is priced as NOI divided by a market cap rate, so every dollar of NOI is worth 1 ÷ cap rate in price. At a 7% cap, $1,000 of NOI is roughly $14,300 of value, which is why the "how to increase NOI" question is really "how to increase price."

How to increase NOI#

Income side. Rent to market, and know what market is — Minneapolis duplex rents vary by neighbourhood more than by unit. Add income lines: storage, parking, laundry, pet rent. Cut vacancy with turnover speed rather than with lower rent.

Expense side. Appeal the property tax assessment if the county's value is above what comparable sales support; Govire's eCRV data is what those comparable sales are. Rebid insurance annually. Submeter utilities where the units allow it. Self-manage if the numbers and the time both allow it, or renegotiate the management fee against the EGI.

What not to do. Leave repairs out to flatter the NOI. A seller's pro forma with $600 of annual maintenance on a 1920s duplex is not an NOI, it is a wish; buyers underwrite to their own expense ratios, typically 35–45% of EGI for older small multifamily, and the difference between the seller's number and the buyer's is where the price negotiation lives.

NOI in the metrics that follow from it#

Metric Formula Uses NOI?
Cap rate NOI ÷ price Yes
DSCR NOI ÷ annual debt service Yes
Value (income approach) NOI ÷ market cap rate Yes
Cash flow NOI − debt service Yes, as the starting point
Cash-on-cash return cash flow ÷ cash invested Indirectly
Gross rent multiplier price ÷ gross rent No — that is its weakness

The cap rate calculator and DSCR calculator both take NOI as an input; the cash-on-cash calculator takes what is left after the mortgage.

What the sale records add#

NOI is a forward estimate; the price is a recorded fact. Minnesota's eCRV filings record what rental and distressed property actually sold for — in Hennepin County, distressed property sold direct from the owner at a $294,900 median across 393 sales, and bank-owned resales at $180,000 across 15, through July 2026. Set an NOI against a recorded price rather than a listing price and the cap rate you compute is the one the market cleared at.

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Common questions

What does NOI stand for?
Net operating income. It is the income a property produces from operations — rent and other income — after the costs of running it and before the costs of financing it. Every cap rate, DSCR and valuation in commercial and rental real estate is built on it.
How do you calculate NOI?
Gross scheduled rent plus other income, minus a vacancy allowance, minus operating expenses: property taxes, insurance, repairs and maintenance, property management, owner-paid utilities, licensing and inspection fees, and reserves if you count them. Do not subtract mortgage payments, depreciation, income tax or capital improvements.
Does NOI include the mortgage?
No. Debt service is a financing cost, not an operating cost, and NOI is calculated before it. That is the point: NOI describes the property regardless of how it is financed, so two buyers with different loans can compare the same NOI. What is left after the mortgage is cash flow, a different number.
How do you increase NOI?
Raise income or cut operating expenses: rent to market, add income (laundry, parking, storage), reduce vacancy, appeal the property tax assessment, rebid insurance, self-manage or renegotiate management, submeter utilities. Each dollar of NOI added is worth that dollar divided by the cap rate in value — at a 7% cap rate, $1,000 of NOI is about $14,000 of price.
What is the difference between NOI and cash flow?
NOI is before debt service; cash flow is after it. A property with $22,600 of NOI and $18,000 of annual mortgage payments has $4,600 of pre-tax cash flow. Cash-on-cash return uses cash flow; cap rate and DSCR use NOI.
What is a good NOI?
There is no good NOI on its own — it is a dollar figure that only means something against price (cap rate) or debt (DSCR). A $22,600 NOI on a $330,000 duplex is a 6.9% cap rate; the same NOI on a $450,000 duplex is 5.0%. Ask what the NOI is relative to, not what it is.
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